Claims Business Analyst
Location: Bethlehem, Pennsylvania, United States
Company: Guardian Life
Job Type: Full-time
Posted: Jul 24, 2025
Application deadline: Oct 19, 2025
Source: Adzuna
At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what's possible into a reality. We create experiences for you to grow and enrich your career and future as a Business Analyst. We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives.
In the role, you will
- Business Analysis - Facilitate Business Requirements gathering and completion
- Production Support - Ensure successful resolution of open items which will include acting as point of contact with IT and various business partners to track and identify trends to prioritize system fixes.
- User Acceptance Testing (UAT) - Contribute to Business area testing efforts including, but not limited to, validation of test plans, test scripts and UAT sign-off.
- Partner with other business areas and outside vendors on projects relating to the research, analysis, and implementation of new technology
- Ensure accurate and timely training on any process or system enhancements, in addition to providing said training as well.
- Your ability to predict and assess future issues, manage competing priorities, and effectively communicate will ensure a high level of customer satisfaction and enhance divisional system performance and efficiencies.
You have
- A college or university degree, or high school diploma with prior relevant work experience
- Strong knowledge of Financial Protection Claims and key Corporate systems (ex. Client Manager/Cypress)
- Strong knowledge of Excel, Microsoft Office products and Agile tools
- Basic knowledge of Sequel (SQL), Tableau, and Visual Basic required
Salary Range:
$57,810.00 - $86,715.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
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