Vice President of Instructional Design, Chase Travel

Chase Travel is seeking an experienced and innovative Vice President of Instructional Design to lead our global instructional design team. In this pivotal role, you'll drive innovation by crafting cutting-edge learning programs that empower our Servicing Organization to thrive in the ever-evolving travel landscape.

As a Vice President of Instructional Design within Chase Travel Group, you will shape the learning and development strategy of our organization, ensuring that our Servicing Organization is equipped with the skills and knowledge needed to excel in a rapidly changing Travel Environment. You will collaborate with senior leadership, leverage the latest in learning technology, and make a lasting impact on our organization's success.

Job responsibilities

• Develop and implement a comprehensive instructional design strategy that aligns with the organization's goals and objectives.
• Lead the global instructional design team in crafting and executing a learning strategy that supports business objectives.
• Collaborate with senior leadership to identify learning needs and develop impactful solutions.
• Oversee the creation of high-quality, innovative learning programs, integrating the latest trends in adult learning and technology, including AI.
• Utilize data-driven insights to enhance learning solutions and measure their impact.
• Build strong relationships with stakeholders to ensure alignment and support for learning initiatives.
• Communicate effectively across all levels, providing updates on learning programs and their impact.
• Mentor and develop a high-performing team, fostering a collaborative and innovative environment.

Required qualifications, capabilities, and skills

• Bachelor's degree in Instructional Design, Education, or a related field.
• 7+ years of experience in a leadership role within instructional design.
• Experience with learning management systems, design tools, e-learning technologies, and AI integration.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders.
• Demonstrated ability to lead and develop a high-performing global team.

Preferred qualifications, capabilities, and skills

• Master's degree preferred.
• Experience in the Travel industry highly preferred.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans