Change & Strategy - Business Analyst & Project Execution Associate

This is an exciting opportunity for a strategic leader to make a significant impact on the future of client data management within our organization!

As a Change & Strategy - Business Analyst & Project execution Associate within the Client Account Services team, you will partner extensively with key stakeholders in the respective businesses, operations and technology partners, and transition teams to execute the strategy. You will gain exposure to various management structures within Securities Services and Markets businesses and you will need to be able to interact and create strong partnerships across various teams and locations.

Job responsibilities

• Conduct thorough business analysis to identify and document requirements
• Collaborate with stakeholders to gather and analyze business requirements, and translate them into detailed functional specifications
• Facilitate solution design sessions with Product and technical teams, providing clear guidance and support to ensure successful implementation
• Collaborate with cross-functional teams to implement strategic changes, ensuring alignment with business goals and objectives
• Proactively identify opportunities for process improvements and efficiency gains within the business operations, and take the initiative to propose and deliver actionable solutions
• Collaborate with key stakeholders across various business units, operations, technology partners, and transition teams to understand their needs and translate them into actionable project plans
• Build and maintain strong partnerships across diverse teams and locations, gaining exposure to different management structures within Securities Services and Markets businesses
• Leverage a deep understanding of business processes to help drive strategic initiatives and ensure alignment with organizational goals
• Support business cases where technological infrastructure build/changes are identified
• Transition processes and controls with appropriate operational readiness
• Manage end to end project lifecycles, ensuring timely delivery and alignment with objectives. Develop and maintain project documentation, including project plans, status reports and risk assessments

Required qualifications, capabilities, and skills

• Proven experience in business analysis and project management
• Strong analytical background, problem-solving, and communication skills
• Excellent stakeholder management skills with the ability to communicate effectively across different teams and levels of seniority
• Solution-oriented, leveraging a network to identify and implement solutions
• Takes responsibility for issues and follows through to resolution
• Ability to influence outcomes and get the best from people, even without direct line management responsibility
• Self-starter, proactive in improving business processes with the ability to foresee risks/issues and effectively escalate or mitigate them
• Strong written and verbal communication skills with the ability to articulate complex concepts to senior management and stakeholders
• Product, process, and/or systems knowledge across the CIB, ideally with reference data or client onboarding experience
• A flexible, proactive approach with the ability to adapt to business change

Preferred qualifications, capabilities, and skills

• Strong understanding of reference data management

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans