Call Center Representative - Customer Support

Location: State College, Pennsylvania, United States

Company: Enterprise Call Center

Job Type: Full-time

Posted: Feb 10, 2026

Application deadline: Apr 12, 2026

Source: ZipRecruiter

LeadHigh School DiplomaHealthcareInsuranceCustomer ServiceLogisticsRetailDesignCommunicationLeadershipSchedulingPaid Time OffCustomer SupportCustomer Service Representative

Company Description

Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more.

Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model.

As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement.

Job Description

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential.

Qualifications

  • High school diploma or GED
  • Must be at least 18 years of age
  • Preferred:
  • Prior call center or customer service experience
  • Bilingual (Spanish/English) preferred but not required
  • Familiarity with phone-based or computer-based support environments
  • *

Authorized to work in the United States

  • U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
  • Ability to follow detailed processes and meet performance expectations
  • Strong communication and active listening skills
  • Comfortable navigating computer applications and web-based tools
  • Ability to work independently and remain accountable to schedules

Additional Information

  • Flexible scheduling options after certification
  • Paid training following successful client certification
  • W2 employment structure with payroll, protections, and stability
  • Paid time off and optional supplemental insurance (Aflac)
  • Household telehealth access through MDLive
  • Access to performance-based incentives
  • Career advancement pathways into support, QA, and leadership roles
  • All applicant information is kept confidential under EEO guidelines

Please Note:

This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.

Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/

More Jobs Like This

Regional CDL-A Truck Driver

TA Dedicated

State College, PA

Posted: Feb 11, 2026

CDL-A Truck Driver - Home Weekly - Earn $67,000 - $75,000 Annually CDL-A Truck Drivers Enjoy: $67,000 - 75,000 yearly earnings $1,300 - $1,450 weekly average pay $500 New hire transition bonus paid in full on second paycheck $3,000 referral bonusfor each qualified driver referred $250 /day for two day paid orientation Home weekly, Monday - Saturday Night Shift Consistent, dedicated routes Benefits: Medical, Dental and Vision Life insurance Disability coverage Paid time off 401(k) plan with a company match Pay Range: 67000.00-75000.00 per_year, General Benefits: Comprehensive benefit package in

Cashier

Dunham's

State College, PA

Posted: Feb 11, 2026

Join Our Team At Dunhams Sports LOVE TO TALK SPORTS? Dunhams Sports, one of the largest full-line sporting goods chains in the U.S., was founded in 1937 as Dunhams Bait & Tackle. Today we have over 250 stores in over 25 states from Maryland to Montana. We'd like to talk with you about joining our team. We're looking for smiling, enthusiastic, sports-minded individuals with knowledge of sporting goods to provide our customers with excellent service. Fun, fast paced work environment, with variety in the day to day routine. Benefits Include*: Merchandise discount Flexible scheduling *Additional b

Afternoon Shift Team Member

Wegmans Food Markets

State College, PA

Posted: Feb 11, 2026

Schedule: Part time Morning, Afternoon (Includes Weekends). Shifts start as early as 7am Age Requirement: Must be 18 years or older At Wegmans, our mission is to help our customers live healthier, better lives through food . As a food service worker in our Deli, you’ll work with other team members to ensure the freshest deli meats and cheeses are available for our customers, as well as provide easy meal and entertaining solutions. If you have a passion for food service, would love to help customers select the freshest products and enjoy working in a fast-paced environment, this could be the ro

U.S. Customs and Border Protection Officer

US Customs and Border Protection

State College, PA

Posted: Feb 11, 2026

Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES! U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation. If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move. DON

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus

State College, PA

Posted: Feb 11, 2026

Job description We are urgently looking for people interested in taking online surveys for Fortune 500 brands. If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up to $25 per survey. Share your opinion and help influence brand decisions on services and products you use every day. What We Expect * Your honest opinion * Attention to details * Basic computer and internet skills * No experience required To Qualify: * You must be 18+ years old * Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or sm

Armed Security Guard (FT & PT)

Good Guard Security

State College, PA

Posted: Feb 11, 2026

[Security Guard] - FT & PT Shifts Available / Competitive Compensation With Top-tier Training / Personalized Work Hours - Good Guard Security is hiring Armed Security Guards to ensure the safety and protection of clients and their assets. As an Armed Security Guard you will: Manage events and property access, ensuring that only authorized individuals are granted entry; Establish effective communication channels with law enforcement, enabling swift coordination in case of emergencies; Diligently report and log security events, maintaining a comprehensive record of incidents...Hiring Fast >>

Automotive Customer Service Advisor

Pep Boys

State College, PA

Posted: Feb 11, 2026

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care sta

Office Manager

Steinbacher Goodall & Yurchak

State College, PA

Posted: Feb 11, 2026

State College Office Operations Coordinator Plan, direct and coordinate daily operations of the State College office locations in collaboration with the firm's Executive Director and partners. Provide leadership in the following areas: human resources and staff development, policies and procedures, internal operations and special projects. Coordination of physical building and location needs such as supply orders, scheduling maintenance, and safety inspections. This role will need to travel to both office locations as needed. Essential Duties and Responsibilities: On-site coordinator for build

Dunkin Cashier I - PT #481

TravelCenters of America

Breezewood, Pennsylvania

$14 - $16

Posted: Feb 11, 2026

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s succe

COOK (PART TIME)

CulinArt Sector

Jenkintown, Pennsylvania

Posted: Feb 11, 2026

• We are hiring immediately for part time COOK positions. • Location: Manor College - 700 Fox Chase Road, Jenkintown, PA 19046 Note: online applications accepted only. • Schedule: Part time schedule. Monday - Friday, 2:30 pm - 7:15 pm. More details upon interview. • Requirement: No experience is necessary. Willing to train! • Internal Employee Referral Bonus Available • Pay Range: $16.00 per hour to $21.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1506278. The advertised program is a conversational recrui

Senior Construction Project Manager

Energy Systems Group

Linthicum Heights, Maryland

Posted: Feb 11, 2026

ENERGY SYSTEMS GROUP is looking for a Senior Project Manager to join our Public Sector East Region team located in Mid-Atlantic. This position is virtual. Frequent travel of 50-75%, including overnight travel dependent on project(s) location is required. The Senior Project Manager is responsible for coordinating all aspects of project execution, assisting in developing responses to Requests for Proposals (RFPs) and initial energy audits, ensuring a smooth transition from the sales and development effort to the design phase, continuing to the installation and on-going service phases of the com

Security Site Supervisor Dadeland

Allied Universal

Hialeah, Florida

Posted: Feb 11, 2026

Overview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Now Hiring Security Site Supervisor to work in the areas of Dadeland, FL! As a Security Site Supervisor, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Educatio