Account Executive - Employee Benefits

Description:

If you are a driven professional with a passion for employee benefits and client success, we’d love to hear from you!

Sells new accounts and renews existing accounts in keeping with agency and individual goals while building relationships with clients. Identifies and solicits sales prospects from various sources.

Essential Functions:

• Presents proposals in a professional manner.
• Makes the sale and collects necessary deposits, arranges for binders, certificates, etc.
• Collects all premiums that are due on or before effective date of coverage.
• Negotiates annual new and renewal production goals with Sales Manager.
• Develops prospects through an organized agency direct solicitation program, referrals from present accounts, and target-marketing leads and through community affiliations and other contacts.
• Develops information and recommendations for prospective accounts, presents proposals and adheres to agency policies and procedures for writing a new account.
• Establishes servicing procedures when necessary for designated accounts.
• Establishes payment arrangements for each new/renewal account, adhering to agency guidelines, policies and procedures regarding the payment of policy premium.
• Performs periodic service calls on designated accounts.
• Maintains a concern for timeliness and completeness when interacting with customers, as well as agency and company personnel, to minimize potentials for error or omission claims.
• Identifies and solicits sales prospects from various sources provided by agency, by cold calls, mailings, and phone contacts.
• Solicits referrals from existing agency accounts with a target of an average of two referrals per account, annually.
• Assists in resolving any problems in accounting or claims for accounts produced.
• Coordinates timely presentations for both new and renewal business.
• Assists in marketing accounts where appropriate due to relationships or product expertise.
• Documents all material conversations with insureds and/or carriers regarding exposures and coverages.
• Provides professional, courteous, and efficient service to all internal and external customers, reflecting the Bank’s commitment to high standards of integrity and service excellence.
• Embrace the Agency’s core values: Caring & Compassion, Excellence, Relationships, Trust, and Enrichment. Be a source of possibilities.
• Perform miscellaneous duties or special assignments as required, always aligning with the Agency’s values of integrity, service, and collaboration.

Other Duties and Responsibilities:

• Maintains knowledge of underwriting criteria for carriers represented by agency.
• Ability to use personal computer, calculator, agency automation system (AMS) and various software programs, including but not limited to Microsoft Word and Excel.
• Attends all required meetings and training, maintaining a commitment to personal and professional growth in alignment with the Bank’s values.
• Complies with federal and state banking regulations, as well as with all bank and department policies and procedures.
• Interacts harmoniously, professionally, cordially and effectively with others, focusing upon the attainment of bank goals and objectives through a commitment to teamwork.
• Serve on various committees as assigned, actively contributing to the improvement of branch operations and customer satisfaction.

Working Conditions:

• Fast-paced, multi-tasking environment.
• Physical surroundings are generally pleasant and comfortable with protection from weather conditions, though temperature changes may occur.
• Ability to sit or stand with freedom of movement, regularly alternating between both positions.
• Ability to stand for extended periods of time when necessary, contributing to a dynamic and active work environment.
• Extensive operation of computers and office equipment requiring dexterity, coordination, and frequent use of hands.

Requirements:

• Health Insurance License as required by the State Department of Insurance in states where the agency functions.
• Aggressive and assertive self-starter with the ability to influence others with demonstrated effective verbal and written presentation skills.
• Willing to travel as required.
• Dependable and punctual, adhering to attendance standards and demonstrating accountability in all actions.
• Ability to work independently and as a team player, contributing to a supportive and collaborative work environment.
• Strong attention to detail, ensuring that all tasks are completed to the highest standards of accuracy and compliance.
• Proven ability to deliver quality work during times of increased volume, demonstrating resilience and a strong work ethic.
• Ability to, with or without accommodations, read/see documents and computer screens, communicate in person via telephone or Zoom calls, and use a computer and other office equipment.
• Ability to travel to all locations, ensuring a flexible and adaptable approach to meeting organizational needs.