Technical Writer

📍 Location: Honolulu, HI (Hybrid, Oʻahu Residents Only)

💵 Pay: $27/hour and up, depending on experience

About the Role

We’re seeking a skilled Technical Writer to create, maintain, and enhance a wide range of documentation that supports healthcare insurance operations. This includes Standard Operating Procedures (SOPs), communication guidelines, process documentation, and summaries of data trends and analyst communications. The ideal candidate will be detail-oriented, collaborative, and capable of translating complex information into clear, accessible content for both technical and non-technical audiences.

Key Responsibilities

🔹 Documentation Development & Maintenance

• Create and update SOPs, process flows, communication guidelines, and project documentation.
• Collaborate with cross-functional teams—including data analysts—to gather insights and ensure documentation accuracy.

🔹 Operational & Analytical Reporting

• Document healthcare insurance operations, including interactions with outsourcing partners.
• Translate data findings into clear, actionable summaries for leadership and other stakeholders.

🔹 Compliance & Quality Assurance

• Ensure all documentation aligns with regulatory and compliance standards.
• Conduct regular audits to maintain accuracy, relevance, and usability.

🔹 Training & Support Materials

• Develop user-friendly guides and manuals for internal and external audiences.
• Assist in creating training resources to support operational initiatives.

🔹 Document Control

• Manage version control and accessibility of all documentation.
• Review and edit existing materials for clarity, consistency, and effectiveness.

Qualifications

✅ Required Skills & Experience

• Excellent written and verbal communication skills.
• Strong attention to detail and organizational abilities.
• Proficiency in documentation tools (e.g., Microsoft Office, Adobe Acrobat, CRM platforms).
• Ability to work independently and collaboratively in a fast-paced environment.

🎓 Preferred Education

• Bachelor’s degree in Technical Writing, Communications, Healthcare Administration, or a related field.

➕ Additional Skills (Nice to Have)

• Experience with data analytics or experience interpreting data reports.
• Prior experience as an analyst.
• Experience working with outsourcing vendors.
• Healthcare experience preferred.
• Familiarity with healthcare regulations and compliance standards.

Pay and Benefits

The pay range for this position is $26.00 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Honolulu,HI.

Application Deadline

This position is anticipated to close on Aug 18, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.