Customer Service Specialist
Location: Pewee Valley, Kentucky, United States
Company: LHH
Job Type: Full-time, Hourly
Salary: $17 - $19
Posted: Aug 29, 2025
Application deadline: Nov 7, 2025
Source: ZipRecruiter
We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team in Louisville, KY. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping others, and has strong communication and problem-solving skills. The Customer Service Specialist will serve as the first point of contact for customers, providing timely and professional support to ensure a positive experience.
Key Responsibilities:
- Serve as the primary contact for customer inquiries via phone, email, and in-person interactions.
- Process customer orders, returns, and account updates accurately and efficiently.
- Troubleshoot and resolve customer issues while providing excellent service and maintaining professionalism.
- Collaborate with internal departments such as sales, logistics, and operations to ensure customer satisfaction.
- Maintain accurate customer records, order details, and documentation in company systems.
- Support team initiatives by identifying opportunities to improve customer service processes.
Qualifications:
- High school diploma or GED required; associate’s or bachelor’s degree preferred.
- 2+ years of customer service, office support, or related experience.
- Strong verbal and written communication skills with a customer-focused mindset.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM systems.
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Problem-solving skills and the ability to remain calm under pressure.
Pay Details: $17.00 to $19.00 per hour
Search managed by: Amaka Mozie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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