Customer Service Representative II
Location: Reading, Pennsylvania, United States
Company: jbpco
Job Type: Full-time
Posted: Feb 10, 2026
Application deadline: Apr 12, 2026
Source: ZipRecruiter
How You Will Make an Impact
The Customer Service Representative II works directly with external customers and provides support by performing order entry, order status queries, load management, and assisting with customer-centric questions or requests. This role has significant customer interaction via phone and email.
The Nuts and Bolts
Process new orders into the order management system (JD Edwards)
Quote standard bodies and accessories using the price book reference in the computer system
Build loads at time of order entry for customers based on their orders placed and preferred method of transportation
Coordinate with customers prior to their load date to minimize their freight cost by fully utilizing the available space on each delivery
Validate loads and forward loads to shipping team.
Work with other departments to ensure equipment availability and alignment with customer order dates
Respond to phone and e-mail inquiries regarding quotes, orders, delivery dates, order status, chassis availability and order changes
Provide feedback and new ideas for improving the efficiency of the department as well as the overall Company
Other duties as assigned
Skills and Abilities:
Computer literate and proficient in Microsoft Office programs
Demonstrated skills in database management and record keeping
Demonstrated customer service skills to both internal and external customers, via phone or email
Able to work under pressure, manage multiple tasks, set priorities, respond to changes and demonstrate flexibility
Able to master technical details of the product line to direct customers to the right solution for a new order
Effective oral and written communication; excellent interpersonal skills
Excellent organizational skills
The ability to collaborate with a multi-department team
Position Qualifications & Requirements:
Education:
High School diploma or GED
Experience:
Minimum of three (3) to six (6) years of customer service experience – manufacturing environment preferred
Experience with large ERP (Order Entry) system preferred
Experience with Salesforce a plus
How We Make an Impact
At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks!
Some of Our Total Rewards
We offer big company perks with small company culture:
- Comprehensive benefits package including Medical, Dental, Vision and Life
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Tool Purchase Program
- Tuition Reimbursement
- Paid Time Off and 10 Observed (Paid) Holidays
- Generous Footwear, Eyewear, and Safety Equipment Discount Program • Paid Training and Development Programs
J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.
To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/
More Jobs Like This
Postal Worker
Postal Jobs Now
Posted: Feb 11, 2026
Postal workers sort, process, and deliver mail and packages for homes and businesses. They operate sorting machines, manage routes, collect outgoing mail, and provide customer service at postal counters. The role requires accuracy, reliability, and stamina, often involving early mornings or outdoor work in all weather. Strong attention to detail and organizational skills ensure timely and secure mail delivery.
Home Depot - Cashier/Cusomter Service Representative $16-$35/hr
Home Depot
Posted: Feb 11, 2026
No experience requited, hiring immediately, appy now.Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and m
Customer Service Representative - Reading, PA
PCA
Posted: Feb 11, 2026
Customer Service Representative The Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. Principal Accountabilities: Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure or
Van Driver
Hallcon
Posted: Feb 11, 2026
Driving Career Without CDL Are you ready to embark on a rewarding driving career without the need for a CDL? At Hallcon, we've got you covered from providing the vehicle, fuel, insurance, to comprehensive training. You just sit, click your seatbelt, and drive safely! Our primary mission is to provide safe, dependable transportation to members of railroad crews, contributing to the crucial operations of the railways. Job Highlights: Full-Time and Part-Time Opportunities No high school, GED, or resume required No CDL necessary No high-pressure delivery quotas, loading/unloading packages, or prol
Care Management Coordinator/RN
Pyramid Consulting
Posted: Feb 11, 2026
Immediate need for a talented Care Management Coordinator/RN. This is a 03 months contract opportunity with long-term potential and is located in PA,NJ and DE(Remote) . Please review the job description below and contact me ASAP if you are interested. Job ID: 26-02012 Pay Range: $40 - $45 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Position is remote - candidate must reside in the tri-state area (PA, DE, NJ) Applies critical thinking and judgement ski
Central Processing Clerk
Redner's Markets
Posted: Feb 11, 2026
Central Processing Clerk POSITION TITLE: Food Processing Clerk DEPARTMENT: Central Cutting Facility REPORTS TO: Central Cutting Facility GM FLSA STATUS: Non-Exempt JOB SUMMARY: To execute the production of large quantities of food products and to ensure the product is correctly processed, stored, and prepared for distribution. Adhering to Redner's Mission & Company Culture, PA Health Department Regulations, Redner's Central Kitchen standards and expectations of food quality, freshness and presentation. ESSENTIAL JOB FUNCTIONS: 1) Performance / Respective Tasks and duties: Central Cutting Facil
Receptionist
Encompass Health Rehabilitation Hospital of Katy
Posted: Feb 11, 2026
divh2Receptionist Career Opportunity/h2pAre you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist, where we believe in fostering careers close to home and heart. Be the first point of contact at our hospital, creating positive impressions and ensuring a smooth, friendly experience for visitors and callers. Your role as the face of our organization is pivotal, contributing to a warm environment aligned with your values. Operating the switchboard, managing front desk reception, and providing crucial clerical support across dep
Stocker
Lowe's
Posted: Feb 11, 2026
Job Title: Stocker Employer: Lowe’s Job Description: As a Stocker at Lowe’s, you will be responsible for maintaining inventory levels by restocking shelves and organizing products within the store. You will ensure that all items are displayed attractively and are easily accessible to customers, supporting a positive shopping experience and efficient store operations. Key Responsibilities: - Stock and replenish merchandise on shelves and racks. - Perform regular inventory counts and updates. - Ensure products are correctly labeled and displayed. - Assist with receiving and unpacking shipments.
Dunkin Cashier I - PT #481
TravelCenters of America
$14 - $16
Posted: Feb 11, 2026
There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s succe
Security Site Supervisor Dadeland
Allied Universal
Posted: Feb 11, 2026
Overview Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description Now Hiring Security Site Supervisor to work in the areas of Dadeland, FL! As a Security Site Supervisor, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Educatio
HVAC Dispatcher / Customer Service Rep
Johnson Sewer and Drain Contractors
$19 - $24
Posted: Feb 11, 2026
Customer Service Representative / Dispatcher Job Description: U.S. Heating & Air is looking for a motivated and personable Customer Service Representative and Dispatcher to support their mature and growing company. If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, U.S. Heating & Air is the company for you. We are a family-owned company serving all of the Delmarva Peninsula and take pride in being a great place to work, providing excellent pay with top benefits. We are looking to hire an engaging and mo
COOK (PART TIME)
CulinArt Sector
Posted: Feb 11, 2026
• We are hiring immediately for part time COOK positions. • Location: Manor College - 700 Fox Chase Road, Jenkintown, PA 19046 Note: online applications accepted only. • Schedule: Part time schedule. Monday - Friday, 2:30 pm - 7:15 pm. More details upon interview. • Requirement: No experience is necessary. Willing to train! • Internal Employee Referral Bonus Available • Pay Range: $16.00 per hour to $21.00 per hour. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1506278. The advertised program is a conversational recrui